At Shubham Matrimony we are committed to the safety and security of our members and do all we can to protect members privacy.
While we offer one of the most secure platforms, there are a few things you as a member can do to be in control. Please go through the section below to understand how you can have a safe and secure partner search.
General Safety Rules
'Marriages are forever' and it is important that you choose the right person. Take care to ensure your safety while searching for a life partner. Here are 5 golden rules you should follow to stay safe.
Why you must not reveal too much too soon?
Be cautious in your communication and take your time in getting to know the person you're interested in. Don't give out very personal details like credit card and bank account information. Watch out for people who ask unwanted questions or vague about their answers.
Where you must not have your first meeting?
Do not meet alone until you know the person really well. If you're meeting for the first time, try meeting in public places like coffee shops and avoid meeting in hotel rooms or any private place. Also keep your friends or family informed before you set out.
How to recognise a money scam and keep away?
You can recognise a money scam when members ask for money. Beware of such people and do not pay anything for visa purposes or any such issues. Never discuss financial matters with someone you just met and hardly know. It could be highly unsafe.
Why you must involve your family?
Marriage is a union of two families and not just two people. Keep your family informed about all your proceedings and involve them in your decision-making to be on the safe side. Make sure you introduce the prospect to your family.
Why your safety is also your responsibility?
Getting married is a lifetime decision and no one can determine what's best for you than yourself, so it's also your responsibility to ensure your own safety and take precautionary steps.
Report violation and enable us to take immediate action. You will be helping yourself and other members not to fall prey to miscreants.
What do I do when I see a fraudulent profile?
When you see a fraudulent profile you should inform us about it by reporting violation so we may check on the profile and take necessary action against the member.
What must I do when someone keeps harassing me?
When someone harasses you, you should report violation so we may put an end to it by taking necessary action against the miscreant.
How to report violation?
You can report violation by sending a mail to us at email@example.com.
Do I have to reveal my identity when I report violation?
Yes, it is mandatory that you reveal your identity while reporting violation; however, your identity will be kept confidential and will not be disclosed to the miscreant.
What steps does ShubhamMatrimony take to address such issues?
ShubhamMatrimony has worked with cyber police to take into custody people who have misused its services. we ensures that our members have a safe and pleasant experience on the site.