Frequently Asked Questions

Need help in your partner search?

Please go through our frequently asked questions. If you still can't find your answers, please feel free to contact us or call us. You can also write to us at


How to registrer?

  • Login to

  • You can choose to register either as a free member or as a paid member.

Free registration
  • Provide name, age, gender, e-mail ID.

  • Click on Register link and you will have to enter on a couple of pages the details of the person intending to get married.

  • After you submit your information, your profile will be automatically created and you shall be given a 'Matrimony ID' generated for future references and login purposes.

Paid registration
  • Provide name, age, gender, e-mail ID.

  • Click on Register link and you will have to enter details of the person intending to get married.

  • Choose package for the required period.

  • Click on Pay now and you will find a page on which you could enter the details of the person intending to get married.

  • You shall have a 'Matrimony ID' generated for further references and login purposes.

What is profile validation?

All the profiles are validated before inclusion in the database. Validation of profile will take max 24 Hour Turnaround Time. Our support team meticulously validates each and every profile carefully on specific criterion before it is added to our database. E-mail will be sent to you once the profile is validated and added.

On what criteria is a profile validated?

Almost every word counts. We categorically ignore profiles that are submitted by underage persons, and profiles that contain abusive content. We reject profiles that contain invalid data such as added for fun/looking for friendship/not related to marriage. We try and maintain the highest quality in the database we serve to ensure only members who are serious about marriage make use of the service.

Single registration

  • Can I register multiple profiles in same name?

    No, only one profile is allowed to register, you can modify the required data

  • Can I register on behalf of someone else?

    Yes, you can register on behalf of someone else

  • Can I register for my sister/brother and myself with the same Matrimony ID?

    A Matrimony ID identifies each person uniquely. Please register separate profiles for you and your sibling for individual partner searches

  • Can I register for my friend, relative or sibling?

    Yes! In fact we have a large number of profiles being registered by parents, siblings, relatives, etc.

  • Can I register profiles for my sibling and myself with the same e-mail ID and mobile number?

    No, you need to use different e-mail ID’s and mobile number

Profile description - what to enter?

Your profile description is where you reveal yourself - your personality, your likes and dislikes, your educational and family background, career and personal interests, and expectations about your partner. Try to give a clear self-description and a complete picture of what you expect. A good description will always fetch instant responses. Look at the sample profiles below, which are clear, brief and have all the important details in a well-organised manner.

What all information from my profile will be displayed to other members?

Free members can view only some of your details. They cannot view your mobile number, horoscope, etc. Paid members can view all your details.

What is Mobile Number Verification?

ShubhamMatrimony display 100% verified mobile numbers site. So, unless you verify your mobile number, you cannot use our service. The verification process is done free of cost. Only paid members can view your mobile number.

How to verify your mobile number?

Enter your OTP PIN and the mobile verification process will complete.